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Ask Upad: My tenant bodged a repair. Can I charge them for it?

Q: A tenant I have was experiencing problems with their toilet flush. Rather than get in touch for me to organise a visit and sort it out, they attempted to repair it themselves and bodged it. The result is that the entire ballcock and flush mechanism needs to be replaced. Can I charge the tenant for this damage to the property?  A: Technically, you could easily argue that the botched... Read more

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Summer maintenance checklist

A stitch in time saves nine. An ounce of prevention is worth a pound of cure. What other phrases did your granny use? But she was right: preventing a problem from happening is better than sorting it out. Even careful decent tenants might not be keeping a close eye on some things. Indeed, things on the outside of the property are often not their concern but your responsibility. Be proactive... Read more