FULLY-MANAGED LETTING SERVICE

Here’s the detail of what we do:

1. Professional Photographs:
   Yours to keep; we’ll arrange a local professional photographer to visit your property and take a range of shots. We’ll choose the best 8 and send them to you in addition to adding them to your listing. You can see some examples here.
2. A Detailed Floor-Plan:
   Yours to keep; floor-plans are increasingly common among professional rental properties. According to Rightmove, a floor-plan will increase tenant interest by an average of 52%.
3. A Property Valuation Report:
   When you let through Upad, you choose your own rental asking price. We’ll help you arrive at your valuation with a valuation report containing local market trends and statistics.
4. A Property Description Consultation:
   Do you know what room tenants want to see first? Bullet points of long description? How do you talk about WiFi?. We have extensive experience on what piques tenant interest, and we’ll help you craft the perfect listing.
5. A Upad 'To Let' Board:
   We’ll put a board up outside the property, and take it down again once it’s let, maximising your exposure to local tenant traffic.
6. Property Listing:
   We’ll advertise your property on the UKs largest lettings network including Rightmove, FindaProperty, Zoopla, Gumtree and many more including a huge range of local sites.
7. Enquiry Management:
   Upad handle all tenant enquiries utilising our unique enquiry management system, dealing with majority of enquiries instantly! We’ll introduce you to tenants so you can show them around the property.
8. Comprehensive Tenant Referencing:
   A comprehensive tenant reference report for every adult on the tenancy agreement. Referencing includes a credit check, affordability check, written previous landlord and employers’ references. Tenants are charged a £50+VAT holding fee, which secures their commitment to the tenancy.
9. drafted Tenancy Agreement:
   A Tenancy agreement prepared to your specification. We’ll work in consultation with you to create the right agreement for your needs.
10. Initial Rent Collection:
    We’ll arrange for the first money transfer from your tenant, passing it into your bank account.
11. Standing Order Mandate Arrangement:
    We will arrange for all future rental payments to be transferred automatically from tenant account, to your account.
12. Deposit Collection and Registration:
    The deposit will be registered with My Deposits.
13. Arranging safety checks for all gas or portable electrical appliances:
    Upad offer a price-competitive Gas Safety Certificate and Electrical Safety check service, ensuring you remain legally compliant.
14. Advising utility providers and council tax authorities of tenancy start and end dates:
    We’ll manage your administration correctly with an extensive knowledge of the tenancy process.
15. Managing maintenance requests and tenant problems:
    Things will occasionally go wrong with your property. When your tenants have issues with the property, they can ring us on a dedicated number, at any time. If someone breaks into the property, we’ll have an emergency glazier and locksmith out in no time, at any time of day or night.
16. Recording and payment of expenditure incurred:
    We take care of unexpected problems from leaking taps to appliance breakdowns. If the cost of repair or replacement is under £250 we'll just sort it for you, and detail it in the monthly statement we send out with your net rent. Of course we’ll let you know what we’re up to. If something goes wrong and putting it right will cost over £250, we’ll give you a quote on the job. You’re welcome to get further quotes if you wish.
17. Setting up standing order for rent collection:
    We'll work with your tenants to get this organised. The cost of property management comes straight out of the rent, so you’ll be sent the balance on time, every month.
18. Recording rental receipts:
    We'll ensure all the rental payments are logged and maintained accurately on your behalf. You’ll receive a simple statement every month, and then we’ll sum up the year for you.
19. Chasing arrears:
    If the rent doesn't come in, we’ll be on the case immediately. We’ll chase it for you and find out what's gone wrong. If the tenant stops paying, we’ll advise you on the best course of action.

We have a dedicated property management department to help you with any issues throughout the tenancy. You’re only over a phone call away from all the detail you could possibly need on the status of your property.

Need an inventory, an EPC or a gas safety certificate?
We’d be very happy to arrange for specialists to visit the property to complete these jobs, please just let us know by adding them to your basket when instructing the service. You can add them with one click. If you need an inventory, we’ll instruct the job over the phone so please just give us a call on 0333 240 1220.

What should you do now?

Instructing the Fully Managed Letting Service for your property is simple. You'll need you to add basic details of your property to instruct the service online, Once the service is instructed, we have some further information for you to complete, telling us the finer detail of your property so we can manage it in your absence.

To get started now, just click on ‘INSTRUCT FULLY MANAGED LETTING SERVICE' and complete the information required. It's quite straightforward but we're always here to help you if you wish. We're open 7 days a week, until 8pm weekdays. Please call us on 0333 240 1220 (local rate call, even from mobile).

Here's what Upad will do next:

1. We'll send you a receipt of your initial payment for your tax records. A member of the Upad team will call you to finalise some details and provide you with tips and feedback to enhance your listing. We'll create your local valuation report and walk you through it helping you to get the price right.
2. We'll get the ball rolling on the professional floor-plan and photographs for your property. We'll also order a 'To Let' board for you. The board will be put up outside your property within 5-7 days.
3. Our photographer will be in touch to arrange access. They'll also create the floor-plan in the same visit. Generally your photographs and floor-plan will be completed within forty-eight hours of your request.
4. Once your photos and floor-plan are done, we'll add them to your listing and make it live, visible to tenants. We'll make sure you receive your own set of photographs too. Once your property is live on Rightmove and some of the other major sites, we'll send you an email with links to each site so you can see it yourself.
5. Your listing is now being seen by millions of interested tenants. We field all tenant enquiries and with their permission, pass them onto you by email and SMS, so you can contact them to organise viewings. Our team will actively keep in touch with you to ensure your letting is achieving enquiries.
6. While the property is advertised, we'll work with you to complete all of the required information for property management and instruct an inventory or gas safety certificate if you need one.
7. Once you've agreed terms with tenants, we'll start the tenant referencing process. You only need to let us know which tenants you've chosen.
8. On successful completion of the referencing, we'll finalise all of your tenancy administration. We'll draw up your Assured Short-hold Tenancy agreement, collect and register the deposit, collect the first month's rent and set up a standing order, taking rental payments directly from your tenant's bank account. After removing the £60+vat management fee, we'll send you the balance and keep full accounts, sent to you monthly.
9. We'll keep you in the loop for the entire process and remove the 'To Let' board for you when your property is rented.

We're only a phone-call away on 0333 240 1220 if you have any questions or just want to discuss renting your property. If you'd feel more confident instructing us over the phone, we'd love to speak with you. We're open 7 days/week.