The Upad Guarantee
Charging up-front fees means we can deliver our customers a completely different lettings experience, allowing you to meet tenants and show them around your property yourself.
An up-front fee however does not mean that we don’t have any incentive to get the job done, in fact the longer it takes to let your property, the more it costs us.
It’s only fair that if we’re asking you to pay upfront, then we should be willing to back our service up. So:
THE UPAD GUARANTEE — "If you don’t feel like you’ve received good value from Upad, we’ll give you your money back. No arguments."
You are worth more to us than your last transaction.
We are currently the largest online letting agent in the UK. Our aim is to be the largest letting agent in the UK of any type. Our business grows by word of mouth, so we do everything possible to maintain great relationships with all of our customers. If something goes wrong, that’s where we will go above and beyond to make it right. Guaranteed.