Independent Customer Reviews

Here's what our landlords have to say about us on These are the reviews of real landlords who had a property to rent, some previously using a high street letting agents and other more familiar with online estate agents.

Published Thursday, 23 Feb 2017

efficient, to be relied upon

Upad works for me. Delivers a comprehensive service with the added flexibility enabling me to cherry pick and tailor requirements with each new letting. From my experiences, when my new tenants encounter UPAD they keep the process going, so completing the sign-up process.

Liz Gooster
Published Sunday, 19 Feb 2017

Efficient, responsive - excellent service for landlords at a reasonable price

I've now used Upad twice as a landlord and would not hesitate to use them again. I would also recommend them to other people - and in fact, have done so. I appreciate how fast your agents both respond to queries and proactively move the rental process along. You turn documents round quickly, even out of 'normal' office hours and the choice of packages available gives landlords the flexibility to pick the services they need. I've found great tenants twice now through Upad and when I need new ones I will definitely use you again. Keep up the good work!

Louise Evans
Published Tuesday, 14 Feb 2017

Found my tenants on the first viewing.

Great website and easy to use. My flat was on zoopla and right move the following day. I would definately recommend

Published Monday, 13 Feb 2017

Great Service!

I have had a great experience with Upad throughout the rental of my apartment. Upad were recommended to us due to the great service and reasonable pricing strategy and they didn't disappoint. This is the first time I have rented our apartment and Chirag (our assigned Account Manager) talked me through every step and was always available when assistance was required. I cannot recommend them enough and will definitely use them in the future.

Published Saturday, 11 Feb 2017

A very professional service!

I have been using UPAD for a few years, and I see the level of service improves all the time. UPAD is a very effective way to find the right tenants. The advise staff give is precious, tailored to the specific circumstance, and comes from experts in the letting sector. I will use UPAD again and again.

Published Friday, 10 Feb 2017

So easy to use and saves ££££'s

U-Pad has to be the landlords and tenants best friend. It is easy to use and very cost effective.

Sam Leonard
Published Friday, 10 Feb 2017

Tenants contracts

I used Upad to resign my tenants contracts, they were helpful in the transfer of the deposit and guided me through the mess of using my old high street agency that were difficult to work with.Upad were super and i would use them again.

Published Friday, 10 Feb 2017

Really simple and effective

Great idea, great value, new tenants found within a week!

Published Thursday, 9 Feb 2017

Excellent service.

I've used Upad on several occasions now and I would highly recommend their services. There are no hidden charges and everything is straightforward and clear.

Steve Cowan
Published Tuesday, 7 Feb 2017

5 Star Again

Another great experience with Upad. Really easy, really helpful. Keep up the good work and a special thanks to Kilian for his help with the referencing process.