Independent Customer Reviews

Here's what our landlords have to say about us on Trustpilot.co.uk. These are the reviews of real landlords who had a property to rent, some previously using a high street letting agents and other more familiar with online estate agents.

JPL
Published Thursday, 19 Jan 2017

Straight forward, well organised, good value

I have been in the lettings market for over 10 years and during that time I have tended to rely upon letting agents to market my properties. Upad have now provided access to the largest online advertisers allowing me to access to a similar pool of customers that estate agents have. Upad take all the stress out of the drafting contracts, check-in/outs, collection of deposits and setting up direct debits. All that is left to do is interview the tenants to decide who is best for your property.On the phone and online, Upad staff are always courteous and helpful. I would highly recommend Upad to any landlord that is trying to reduce the cost of letting and who wishes to meet and chose their prospective tenants.

Siobhan
Published Monday, 16 Jan 2017

Easy to use service, efficient and helpful staff.

I have advertised my property with upad a couple of times, which I have found works well for me as it gets the advert good exposure and I would prefer to meet tenants at viewings rather than use an agent. I have also used them to do the sign up service which give me confidence that I have a good contract in place and someone to manage the process properly. The staff have always been patient, helpful and efficient.

Lucy Carter
Published Sunday, 15 Jan 2017

Value for money, very responsive service - this is what the internet was made for

Great service. I can't believe anyone pays for a "real" estate agent when Upad makes it so easy. I am delighted with the tenants I have found, and Upad provided me with a single point of contact (Dishal Unalkat) who was super-responsive and helpful. This experience was much better than I had hoped for!

Wendy
Published Saturday, 14 Jan 2017

Made the whole letting process very easy

Have always used an agent for my rentals but my son used Upad and highly recommended them. The whole process was clear and easy from start to finish for both the landlord and my new tenant. The start up fees were much lower and my tenant only had to pay for the referencing so she was happy

Michelle Bennett
Published Friday, 13 Jan 2017

Excellent Service for Landlords

I have used Upad a few times, and been lucky enough to have one of my properties rented out for over 4 years with the same tenants. The service is very reasonable, all the professional photos are good and put up on the same portals as the estate agents use, for a fraction of the price.This takes away a very high cost and is well worthwhile, there is always someone on the end of the phone to help you too.

Customer
Published Tuesday, 10 Jan 2017

So simple to use

Very quick, simple & tenants definitely prefer speaking to landlords directly

Acre Properties
Published Tuesday, 10 Jan 2017

Great Platform

Easy to use and we receive good leads from using this website.

Peter Mellor
Published Monday, 9 Jan 2017

Efficient - does what it says

Quicker by days and cheaper by miles than a traditional agentIf you can upload photos and write a simple and accurate description then this is for you.A bit of research, a phone querie to upad to check it out and We dispensed with the trad agent (having lost 2weeks) 2 hours later were live on line and the enquiries came in . Then it's up to us and 2 days later job doneWhat more could you ask

Vivienne Bellamy
Published Friday, 6 Jan 2017

A fantastic service!

Upad takes the pain out of letting your property, with your ad listed on all the main websites. Easily as efficient as a letting agent, without the high costs. Highly recommended.

flint elgie
Published Friday, 23 Dec 2016

Excellent, helpful, nice folk providing a much needed service.

Excellent, helpful, nice folk providing a much needed service.