Independent Customer Reviews

Here's what our landlords have to say about us on Trustpilot.co.uk. These are the reviews of real landlords who had a property to rent, some previously using a high street letting agents and other more familiar with online estate agents.

Yvonne B
Published Saturday, 18 Mar 2017

Excellent Service

I always use Upad to find new tenants. I love how easy the site is to navigate and how helpful they are if I need advice. Excellent service!!

Helen
Published Friday, 17 Mar 2017

Very efficient & helpful

I've been delighted with upad - did what they said they would, quickly and efficiently. I had several prospective tenants comment how much better their experience had been than with other agencies. In particular they loved the speed with which upad & I together got back to them.

Customer Ruth Roberts
Published Thursday, 16 Mar 2017

This is a clearcut service. You know exactly what you pay for.

I have found Upad to be just what an accidental landlord like me needs. Very straightforward to use, Being able to pay for a few services or several, and up the level of service only if you need to, is particularly helpful. Backup if required.

anonymous
Published Monday, 13 Mar 2017

Excellent service

We used Upad for the first time to advertise our property and have been really pleased with the service provided. Very straightforward set up, knowledgeable people available to give advice and guidance, would highly recommend. I would use Upad again without question.

Swapnil Banzal
Published Friday, 10 Mar 2017

Excellent service

I had very good experience using Upad. I found the process very smooth and straight forward. Communication was great with our agent and he was always there to answer any queries. It's great value service with exceptional quality. I would definitely recommend Upad to everyone.

Pam Tuckett
Published Wednesday, 8 Mar 2017

Recommended agent

I had a response to my ad within minutes of it going live, and had several people wishing to view the property. A few days later I was able to start referencing my new tenants. As this was my first time using Upad, I had to contact them with a couple of queries, and they were always quick to respond. I shall definitely be using them again in future.

Roy Matthews
Published Tuesday, 7 Mar 2017

Finding a tenant

I cannot fault my experience with finding a tenant through UPAD. I have had a steady stream of high quality candidates for my flat. Communication has been excellent. Value for money goes without saying.

cj
Published Tuesday, 7 Mar 2017

renting out my 1 bed flat in East London

Dishal Unalkat handled everything so well, I have say a big thank you to him and to Upad. My tenant and I both found the whole proccess incredibly fast and professional. I have let property before and will now use Upad again.I did the viewings myself and met some great people, and certainly chose someone who has proved to be a great tenant. The feedback I got from the viewings was that people were attracted to the property because it was with Upad.So an excellent experience.

Sue Hainsby
Published Monday, 6 Mar 2017

Excellent once again!

I always use Upad to let my properties. The site is easy to navigate and they are very quick to get your properties on all of the major portals.I like to do my own viewings as I use it to find out more about the applicants which is important as I manage my own properties.I highly recommend Upad.

Paul
Published Thursday, 2 Mar 2017

If you have a property to let Upad's service is first class

This is the second time I've used Upad and can say I'm delighted with the response we got from our advert. As it turned out, we let the property to the first person that viewed it, once they had completed the referencing process.We kept the advert running whilst the referencing was being done, just in case the prospective tenant failed to meet the criteria. Even if it had fallen through the response to the advert was tremendous and I probably could have let the property to any one of the dozen or so people/couples that responded to the ad.