Independent Customer Reviews

Here's what our landlords have to say about us on These are the reviews of real landlords who had a property to rent, some previously using a high street letting agents and others more familiar with online estate agents.

Elaine Cuzner
Published May 22, 2018

This is the second time I have used the…

This is the second time I have used the company to advertise a rental property. Very efficient. House was on Rightmove, Zoopla and Prime Location within hours of me uploading photos and details. Enquiries came straight to myself and I was able to deal with them efficiently. If you are wondering which firm to use to advertise your property you need not look any further. Just use Upad

Published May 19, 2018

Great business model

Great business model , backed up by informed and we'll motivated people , I hope it manages to
Stay so .

Sheridan Vickers
Published May 16, 2018

It was a very easy site to use and does…

It was a very easy site to use and does the work for you. Once I listed my property and set the ad, Upad sent me information on people who were interested. I then got in touch with them and it went from there. The site is easy to navigate and has a lot of useful information for tenants and landlords.

Published May 15, 2018

Very good helpful customer service

Very good helpful customer service. Good value for money.

Published May 14, 2018

Very simple to use

Very simple to use, plenty of options, good response to queries, efficient in handling tenant enquiries.

Becky Cooper
Published May 14, 2018

My advert was easy to create

My advert was easy to create, went online straight away and two days later I have new tenants for my property, all at a cost of £120. No complaints whatsoever, would definitely recommend and will be using again.

Denise Bacon
Published May 12, 2018

Great service & easy to use website

Great service, really helpful on the phone, easy to use website, offer a full landlord service. Would happily recommend.

J Tedd
Published May 12, 2018

Supportive but detached - a great combination

If you want a quick and easy rent, but want to be in control of the way things look and how/when the viewings that are done, then UPad is the way forward. They provide professional and experienced advice but don't charge the earth!

Published May 8, 2018

Excellent service and great web site.

Excellent service and great web site.

Published May 8, 2018

Very swift way of advertising a…

Very swift way of advertising a property and finding tenants. There are some minor niggles with the way the website works, which I think could be more smooth and intuitive. I use the referencing service as well, which is good, but again could be improved by allowing the landlord to provide more commentary about the potential tenant's specific situation at the start of the referencing process.
Overall a very good service for the money.